Effective Date: June 11, 2025
Empire Store – https://empirestore.in
Contact: contact@empirestore.in | +91-78384 08103

1. Accepted Payment Methods

We offer secure and convenient payment options for all online orders:

• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)

• Net Banking (All major Indian banks)

• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

• Wallets (Paytm, Mobikwik, Freecharge, etc.)

• Razorpay – Our trusted and secure payment gateway partner

2. Cash on Delivery (COD)

• COD is available for select pin codes and may be subject to an additional service charge.

• We reserve the right to disable COD for specific customers based on past order behavior or location.

3. Payment Confirmation

• Once the payment is successfully completed, you will receive an order confirmation via email/SMS.

• In case of payment failure, please retry after checking your details or use an alternative payment method.

4. Payment Security

• All online transactions are processed via Razorpay through SSL encryption, ensuring complete data protection.

• We do not store your card or bank account details on our servers.

5. Refunds for Online Payments

• Refunds are issued as per our [Return & Refund Policy] and are processed within 7–10 business days to the original payment method.

• In case of failed transactions with debited amounts, refunds are initiated by Razorpay within 5–7 business days.

6. Billing Issues

If you face any issues related to billing or double payments, please contact us immediately at:

📧 Email: contact@empirestore.in
📞 Phone: +91-78384 08103

Please share proof of payment and order details for faster resolution.

7. Modifications to This Policy

Empire Store reserves the right to update this Payment Policy at any time. Changes will be reflected on this page with an updated effective date.