Effective Date: June 11, 2025
Empire Store – https://empirestore.in
Address: 54B, GF, Khan Market, South East Delhi, 110003
Email: contact@empirestore.in 
Mobile: +91-78384 08103

1. Introduction

Empire Store (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to order groceries and meat online.

2. Information We Collect

We collect the following types of personal information from users:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address.
• Account Information: Username, password, order history.
• Payment Information: Razorpay processes payments; we do not store your full card details on our servers.
• Technical Information: IP address, browser type, device details, operating system.
• Usage Data: Pages visited, time spent on pages, click data (via Google Analytics and Facebook Pixel).
• Cookies and Tracking Technologies: For site functionality, analytics, and personalized ads.

3. How We Use Your Information

We use the information we collect for purposes including:

• To process and fulfill your orders.
• To create and manage your account.
• To communicate order updates and promotions.
• To improve website functionality and user experience.
• To analyze website traffic and marketing performance.
• To prevent fraud and ensure platform security.
• To comply with legal obligations.

4. Sharing of Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Razorpay for payments, delivery partners, email and SMS communication providers.
• Analytics Tools: Google Analytics, Facebook Pixel for marketing and traffic insights.
• Legal Authorities: When required by law or to protect rights and safety.

5. Security of Your Data

We implement industry-standard security measures to protect your personal information. However, no electronic transmission is 100% secure. You are responsible for keeping your login credentials confidential.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and offer personalized ads. You can disable cookies via your browser settings.

7. Your Rights

You have the right to:

• Access or update your personal data.
• Request deletion of your information.
• Opt-out of promotional emails and SMS.
• Withdraw consent to data processing (where applicable).

To exercise these rights, contact us at contact@empirestore.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the site means you accept these changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Empire Store
54B, GF, Khan Market, South East Delhi, 110003
📞 +91-78384 08103
✉️ contact@empirestore.in