Effective Date: June 11, 2025
Website: https://empirestore.in
Owner: Empire Store, 54B, GF, Khan Market, South East Delhi, 110003
Contact: contact@empirestore.in | +91-78384 08103
By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
You must be at least 18 years old to use our website or place an order. By registering, you represent that you meet this requirement.
To access certain features or place orders, you may be required to create an account.
You agree to:
Provide accurate and complete information.
Keep your login credentials confidential.
Notify us immediately of any unauthorized access or security breach.
We offer fresh meat, grocery, and related items for sale.
All prices are in INR and inclusive of applicable taxes unless otherwise stated.
Prices, product availability, and descriptions are subject to change without notice.
Images on the site are for illustrative purposes only; actual products may vary.
Orders can be placed through https://empirestore.in.
Payments are processed securely via Razorpay.
We reserve the right to accept or reject any order at our discretion.
Deliveries are made to specified areas within serviceable pin codes.
Delivery times are estimates and may vary due to external factors.
Cold-chain logistics are used for perishable items like meat to maintain quality.
Due to the perishable nature of meat, returns are accepted only in cases of quality issues reported within 2 hours of delivery.
Grocery items can be returned within 48 hours if unopened and unused.
Refunds are processed to the original payment method or as store credit after inspection.
Orders can be canceled before they are dispatched.
Once the order is out for delivery, cancellations are not accepted.
You agree not to:
Use the site for unlawful activities.
Upload or transmit any harmful code or malware.
Interfere with the website’s operation or security.
We reserve the right to suspend or terminate accounts that violate these terms.
All content on the website including logos, product images, text, graphics, and software is the property of Empire Store and protected under applicable copyright laws. You may not reproduce, modify, or distribute any part without written permission.
Empire Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the site or products, including but not limited to delays, delivery failures, or data loss.
We use third-party tools like Google Analytics, Facebook Pixel, and Razorpay. Their respective privacy and service terms apply in conjunction with ours.
Please refer to our Privacy Policy for information on how we collect and handle your personal data.
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts located in Delhi.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site signifies acceptance.
For any questions regarding these Terms and Conditions, please contact:
📍 Empire Store
54B, GF, Khan Market, South East Delhi, 110003
📞 +91-78384 08103
✉️ contact@empirestore.in